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Privacy Policy

Your privacy matters to us

This Privacy Policy governs the use by eSAY Solutions Limited of your (“you/your”) data which is available to us in connection with your use of our website, (the “Website”), whether accessed directly or through any other domain name which redirects to the Website. References to “we”, “our”, “us” in this policy is to eSAY Solutions Limited. We are registered in England and Wales under company number 04195865 and our registered office is at Lowry Mill, Lees Street, Swinton, Manchester, M27 6DB.

Personal Information

When you use the Website, in particular if you have an online account with us, by logging in to the account you may provide us with personal information about you such as your name, address, date of birth, fax and telephone numbers and email address (“personal information”). We are committed to protecting your privacy, and will only use your personal information in accordance with the General Data Protection Regulation (EU) 2016/679.

You are entitled by law to ask for a copy of your personal information at any time by writing to us at WorkMobile, part of eSAY Solutions Limited, Lowry Mill, Lees Street, Swinton, Manchester, M27 6DB or contacting us at the following email address: or such other email address as may be displayed on the “Contact Details” section of the Website from time to time. You are entitled to ask us to correct or update your personal information at any time by contacting us at the address above.

Uses made of the information

We (and our representatives) may use your personal information for the purposes of:

  • carrying out our obligations under any contracts entered into between you and us including processing your order(s);

  • notifying you of any updates to the WorkMobile Software;

  • authorising payments and/or sending a bill to you;

  • maintaining the account you hold with us;

  • ensuring that our Website is presented in the most effective manner for you and your computer;

  • record-keeping and tracking your use of the Website through use of cookies (see below)

We shall be entitled to use your personal information to provide you with information, products and/or services that you request from us or which we feel may interest you. If you do not want us to contact you in this way you can “opt out” by emailing us at any time at

Data Protection

Relating to data that we hold regarding the registration of your WorkMobile account, for the purpose of the General Data Protection Regulation (EU) 2016/679, the data controller is eSAY Solutions Limited, a private limited company registered in England with the number 4195865 whose registered office is Lowry Mill, Lees Street, Swinton, Manchester, M27 6DB.

Relating to the data that you hold within the WorkMobile service, for the purpose of the General Data Protection Regulation (EU) 2016/679, the data processor is eSAY Solutions Limited, a private limited company registered in England with the number 4195865 whose registered office is Lowry Mill, Lees Street, Swinton, Manchester, M27 6DB.

Our service is accessible via the internet and may potentially be accessed by any user around the world. Other users may access the service from outside the EEA. This means that where you chose to upload your data to the service, it could be accessed from anywhere around the world and therefore a transfer of your data outside of the EEA may deemed to have occurred. You consent to such transfer of your data for and by the way of this purpose.

Age Restrictions

If you’re under the age of 16, you may not have an account on the Service. We do not knowingly collect information from or direct any of our content specifically to children under 16. If we learn or have reason to suspect that you are a user who is under the age of 16, we will unfortunately have to close your account. Please see our Customer Terms for information about account termination.

Disclosure of your information

You consent to us (and our representatives) disclosing your personal information to third parties:

  • in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;

  • if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply such other terms as apply to our relationship, or to protect the rights, property, or safety of our customers, ourselves or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction; and

  • if we determine that such disclosure is necessary in connection with any investigation or complaint regarding your use of the Website.


Certain parts of the Website use “cookies” to keep track of your visit and to help you navigate between sections. A cookie is a small data file that certain websites store on your computer’s hard-drive when you visit such websites. Cookies can contain information such as your user ID and the pages you have visited. The only personal information a cookie contains is information that you have personally supplied.

We use cookies on the Website to enable us to deliver content that is specific to your interests and gives us an idea of which parts of the Website you are visiting and to recognise you when you return to the Website. Our cookies do not read data from your computer’s hard-drive or read cookies created by other websites that you have visited.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. If, however, you select this setting you may be unable to access certain parts of the Website. Unless you have adjusted your browser settings so that it will refuse cookies, our system will issue cookies when you access the Website.

Please note providers of third party content may also use cookies over which we have no control.


The Website has numerous security measures in place to protect the loss, misuse and alteration of information under our control, such as passwords and firewalls. We cannot, however, guarantee that these measures are, or will remain, adequate. We do, however, take data security seriously and will use our reasonable endeavours to protect the integrity of the information you provide.

If you register to use secured parts of the Website, in particular if you have an online account with us, you may be asked to create a password. You must keep this password confidential and must not disclose it or share it with anyone. You will be responsible for all activities that occur under your password. If you know or suspect that someone else knows your password you should notify us immediately at the address provided in 2.2 above. If we have reason to believe that there is likely to be a breach of security or misuse of the Website, we may require you to change your password or we may suspend your account until your identity has been verified and the account has been satisfactorily secured.

Our Website may, from time to time, contain links to and from other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Changes to the Privacy Policy

We reserve the right to alter this Privacy Policy at any time. Such alterations will be posted on the Website by us. It is important that you read any such alterations as and when they are posted on the Website by us and should you object to any alteration, please contact us at

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