WorkMobile’s® digital forms have helped us to transform the way our data is collected and analysed from over 200,000 retailers nationally. While conducting retail audits and health checks, our field team must collect a lot of information accurately, so we can monitor how our products are stocked, check our stock levels versus our competition’s stock levels and identify gaps accordingly. By using paper-based methods of data collection, it’s always a challenge to ensure that information is captured and relayed into the back-office systems timely and accurately. It’s also very time consuming and doesn’t make the job easy for our field team, who often have to travel across a number of different sites throughout their day.
After reviewing our processes, we recognised the need for a mobile solution that would enable our auditors to complete questionnaires quickly and easily, while operating from various locations. The project with WorkMobile® has proved to be a huge success and has enabled us to significantly cut down the time it takes for our field team to complete a report, meaning that our line managers can make quicker, more accurate decisions. We are now looking to purchase more licenses from WorkMobile® later this year to enable the solution to be used in our other departments.