Everything Everywhere has recently released plans on its strategy for business customers, with T-Mobile to cease taking on new corporate customers, instead to concentrate on its Orange brand.
A statement released by Everything Everywhere declares that large sized companies who are currently signed up with T-Mobile will not notice any changes to their business relationship.
“Everything Everywhere is already investing to deliver the best platform for service, propositions and account management for mid-sized and corporate customers.
“Contracts and the level and quality of support will remain the same for all of these businesses. In addition, they will enjoy direct and ongoing relationships with service and account management teams.”
However, there will be a fundamental change in how Orange and T-Mobile target new business from now on. The statement continued:
“The Orange brand has had more focus on large business customers, which is demonstrated by its relative scale and market penetration, so [it] will be the brand that targets new large business customers.”
Further to this, a spokesperson for the company explained that corporate customers on T-Mobile UK contracts will not be forced to change their plans when they said:
“We will continue to support T-Mobile customers for the life of their contract and, at the point of re-signing, they can re-sign on Orange or remain on T-Mobile.”
Both Orange and T-Mobile are to continue signing up small-sized enterprises with less than 50 employees with Orange also targeting medium and large sized businesses.